MarketAxess TRAX EUGW - MiFIR Art. 26 ARM (LIVE)
Unexpected Trade-Repository Interruption
Dear valued customer,
We would like to inform you that the Trade-Repository Interruption has been resolved.
Please check your submitted data and reportings for completeness and take further steps in case of discrepancies. If you need assistance, please refer to the User Guide or raise a ticket with our Service Desk.
Best Regards
Your Support Team
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Service Update - Production – ARM- technical issue*Resolved
Dear Client
The technical issue in the ARM service is now resolved and we are sending files to NCAs and processing response files. Clients can resume FTP submissions.
We are reaching out to a small population of clients individually that will need to resubmit specific files today.
If you have a query on the system, please either mail ptcs@marketaxess.comor call +(44) 203 655 3440 where we will assist you.
Dear valued customer,
We would like to inform you about an unplanned Interruption with the Trade Repository. You will be updated as soon as the issue is fixed and the TR is available again.
Best Regards
Your Support Team
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Service Update - Production – ARM- technical issue
Dear Client
Please note Marketaxess Post Trade is experiencing a technical issue in the ARM service preventing us from sending files to NCAs and processing NCA response files.
Impact:
We are currently not sending files to NCAs.
We are not processing response files from NCAs
Clients are not able to submit files to Marketaxess via FTP We will revert as soon as possible with more information and expect this to be resolved shortly.
If you have a query on the system, please either mail ptcs@marketaxess.comor call +(44) 203 655 3440 where we will assist you.