Service Update - Production – ARM- technical issue*Resolved
Dear Client
The technical issue in the ARM service is now resolved and we are sending files to NCAs and processing response files. Clients can resume FTP submissions.
We are reaching out to a small population of clients individually that will need to resubmit specific files today.
If you have a query on the system, please either mail ptcs@marketaxess.comor call +(44) 203 655 3440 where we will assist you.
Dear valued customer,
We would like to inform you about an unplanned Interruption with the Trade Repository. You will be updated as soon as the issue is fixed and the TR is available again.
Best Regards
Your Support Team